Legal, Cookies & Privacy Policy.
1. Trading Information
Public Studio Project is an independent creative initiative led by Laurence Baker, operating as a sole trader in England and Wales. The studio is not a limited company, partnership, charity or registered educational institution.
Workshops and events are delivered by freelance practitioners and operate on a pay-what-you-can basis. Contributions are voluntary and made at the discretion of participants. Where booking contributions are collected through the website, payments are processed to facilitate participation and to support the delivery of sessions and studio operations. Income and expenses are recorded in accordance with UK self-employment requirements.
Public liability insurance is held in connection with professional practice.
2. Privacy, Cookies & Data Protection
What Data We Collect
When you book a pay-what-you-can ticket or contact us, we collect the following:
– Identity Information: Your name and surname.
– Contact Information: Your email address.
– Transaction Details: Information about the tickets you have purchased (payments are processed securely via Stripe/WooPayments; we do not see or store your full card details).
Why We Collect It
We use your data strictly for:
– Sending your ticket confirmation and class details.
– Managing class registers and attendance.
– Contacting you if a class is cancelled or moved.
– Sending marketing updates only if you have specifically signed up for our newsletter.
How Long We Keep It
We only keep your personal information for as long as necessary to provide you with our services and to comply with UK tax and legal requirements.
Cookies Policy
Our website uses cookies to function correctly. Cookies are small text files placed on your device. We use them to:
– Remember the items in your cart while you book a ticket.
– Ensure the secure processing of your checkout.
– Improve website performance via LiteSpeed Cache.
You can disable cookies in your browser settings, but please note that the booking process may not work correctly if you do.
Sharing Your Data
We do not sell your data. We only share information with essential service providers who help us run the studio, such as our website host and payment processors (Stripe/WooPayments), all of whom are compliant with UK GDPR.
Your Rights
You have the right to ask for a copy of the data we hold about you, or to ask us to delete it. To do so, please email us.
3. Terms of Sale & Refunds
Booking a class or event through this website reserves a place in the session you have selected. Please check the date and time of your booking carefully before completing payment.
All classes operate on a pay-what-you-can basis. Contributions are voluntary and made at the discretion of participants. Payments made through the website are treated as a contribution toward the running of the studio and the delivery of the session you have booked.
Because places are limited and studio space is booked in advance, contributions are generally non-refundable if you are unable to attend. If you know in advance that you cannot attend, please contact us as soon as possible. Where reasonable notice is given, we may be able to transfer your booking to another date at our discretion.
If a class or event is cancelled by the studio for any reason, participants will be offered either:
a transfer to a future session, or
a full refund of their contribution.
The studio reserves the right to refuse participation or ask someone to leave a session if behaviour compromises the safety, wellbeing, or working environment of the group, in line with the studio’s Code of Conduct. In such circumstances, refunds may not be issued.
If you experience any problems with a booking made through the website, please contact us and we will do our best to resolve the issue promptly.
